Maître d'hôtel
Core
Operational lead for breakfast, restaurant, and banquet services ensuring smooth, personalized guest experiences.
Role type
Senior F&B service manager (Maître d'hôtel)
Builds
Guest dining experiences, banquet events, and hotel F&B operations
Domain
Hospitality / Hotel Food & Beverage
Deliverable
client delivery
Required skills
operational coordination, service standard enforcement, guest experience management, banquet event planning, cross-team communication, crisis management
Preferred skills
high-volume service experience, banquet/seminar background, multitasking in dynamic environments
Responsibilities
verify dining area setups, ensure service standards compliance, actively monitor floor operations, manage guest requests and complaints, coordinate information flow between front of house, kitchen, and event teams, prepare and execute banquets and seminars
Seniority
Senior, hands-on IC