Intake Specialist
Core
Frontline administrative role greeting customers, directing them to services, scheduling meetings, and performing data entry.
Role type
Intake Specialist
Builds
Customer service interactions and administrative support for workforce development programs
Domain
Workforce development / Human services
Deliverable
client delivery
Required skills
Data entry, CRM systems, virtual meeting platforms, computer literacy
Preferred skills
Bilingual Spanish, workforce development experience, recruitment experience
Responsibilities
Greet customers in person and by phone, Direct customers to appropriate services, Schedule meetings, Perform data entry, Provide administrative assistance to staff
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