Customer Success Insights Junior
Core
Provide customer service and build trust by communicating changes, performing coverage analysis, and monitoring data quality for consumer intelligence clients.
Role type
Junior Customer Success Analyst (Market Research)
Builds
Consumer intelligence reports and data quality assurance for retail and manufacturing clients
Domain
Market Research / Consumer Intelligence
Deliverable
dashboards & analysis
Required skills
data analysis, numerical proficiency, problem solving, prioritization, client communication
Preferred skills
experience in market research, retail, or mass consumption manufacturing
Technologies
NielsenIQ methodologies
Responsibilities
Manage client inquiries and order feasibility requests; conduct coverage analysis and present results to clients; provide training on methodologies and variable calculation; monitor and report on data quality issues.
Seniority
Junior, entry-level IC
