Dealership Service Advisor - Dave Smith Motors Inc.
Core
Schedule service appointments, greet customers, provide cost estimates, monitor repair progress, and advise on vehicle maintenance.
Role type
Dealership Service Advisor
Builds
Vehicle repair services and maintenance programs for dealership customers
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
Scheduling, customer service, cost estimation, vehicle maintenance knowledge, regulatory compliance, safety procedures
Preferred skills
ASE certification, sales experience
Technologies
Maintenance menus, OSHA regulations, hazardous waste disposal protocols
Responsibilities
Schedule service appointments, obtain customer and vehicle data, provide written cost estimates, check repair progress, test-drive vehicles, maintain customer satisfaction ratings, advise on vehicle care, follow safety and regulatory policies
Seniority
Mid-level, hands-on IC