Responsable expertise & SAV H/F
Core
Manage technical expertise and after-sales service (SAV) for a roofing maintenance company, handling damage claims, expert coordination, and team supervision.
Role type
Senior IC operations manager (building envelope/roofing)
Builds
Roofing maintenance services and waterproofing repairs for clients
Domain
Construction / Building Envelope / Roofing
Deliverable
client delivery
Required skills
Damage claim management, expert coordination, team scheduling, waterproofing technical knowledge, commercial quotation, financial loss mitigation
Preferred skills
Legal compliance knowledge, stakeholder communication, site presence
Technologies
None stated
Responsibilities
Participate in damage assessment meetings, coordinate with legal and external experts, manage intervention schedules for skilled workers, generate repair quotes, optimize financial recovery from damage claims, implement quality prevention actions
Seniority
Senior, hands-on IC