Operations Supervisor
Core
Overseeing programmatic activities and operations to ensure contractual obligations and compliance while optimizing performance.
Role type
Operations Supervisor
Builds
Workforce development programs and operational services
Domain
Workforce development / Human services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program operations management, process optimization, staff supervision, performance management, regulatory compliance, training coordination, stakeholder communication
Preferred skills
Leadership, customer service, human resource management
Technologies
None stated
Responsibilities
Oversee project programmatic activities and operations; Review, recommend, and implement programs to meet contractual obligations; Analyze processes to optimize performance; Define and set operational goals; Prioritize assignments and adjust service delivery; Supervise staff and delegate responsibilities; Maintain knowledge of applicable laws and regulations; Coordinate training activities; Facilitate meetings with partners; Develop and maintain standard operating procedures
