Salesforce Marketing Cloud Manager
Core
Own the Salesforce Marketing Cloud platform end-to-end, building automated customer journeys and campaigns to drive business outcomes from acquisition to retention.
Role type
Senior Marketing Cloud Manager (Platform Owner)
Builds
Automated customer journeys, email campaigns, and data-driven reporting dashboards
Domain
Marketing Technology / Customer Data Platform
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio, Content Builder), T-SQL, AMPscript, HTML/CSS, email deliverability management, data analysis, team mentoring
Preferred skills
Multi-Business Unit environment experience, vendor management, complex journey logic design
Technologies
Salesforce Marketing Cloud, T-SQL, AMPscript, HTML, CSS
Responsibilities
Administer and optimize Salesforce Marketing Cloud components; design and build complex customer journeys; write T-SQL queries for audience selection; manage email deliverability and sender reputation; own governance and deployment processes; mentor junior developers; analyze campaign performance and provide actionable recommendations
Seniority
Senior, hands-on IC with leadership responsibilities
