CITY DISPATCH & PLANNING
Core
Create and adjust fleet routes to meet customer order demands, manage driver dispatch, and handle service recovery for a transportation company.
Role type
Operations dispatcher and route planner
Builds
Daily load plans, optimized driver routes, and service recovery plans
Domain
Transportation and logistics
Required skills
Route optimization, driver coordination, service recovery planning, compliance monitoring, freight tracking, maintenance repair processing, customs clearance support, internal reporting
Preferred skills
Google Workspace proficiency, Truckmate (TMW) proficiency
Responsibilities
Assign active loads to minimize empty miles, modify routes based on road/weather conditions, load plans for the next business day, coordinate driver resources for daily volume, handle afternoon/evening maintenance repairs, monitor customs clearance for highway drivers, manage communication channels and email inboxes, produce internal/external reporting
Seniority
Mid-level individual contributor
