Retail Customer Service

Entain

Doncaster, England, gb💼 Full-time💰 $13–$13🗓 2026-09-10 → 2026-09-28

Core

Manage daily operations and customer service in a betting shop, ensuring safety standards and driving repeat custom.

Role type

Retail Customer Service Manager

Builds

Betting shop operations and customer relationships

Domain

Sports betting and gaming retail

Deliverable

client delivery

Required skills

Cash handling, payment transactions, customer service, problem-solving, safer gambling advocacy, shift management

Responsibilities

Deliver outstanding customer service, urge safer gambling, take bets on sports and events, process transactions, handle complaints, maintain shop standards, open or close the shop

Seniority

Entry-level to Junior, hands-on IC

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About Entain

Entain is hiring a Principal Machine Learning Engineer to join our wider Enterprise DS&AI team that supports our core Brands and Regions. As a Principal Machine Learning Engineer, you will support, design, develop, deploy, and maintain advanced software and infrastructure capabilities within the specialised technical domain of Machine Learning Engineering, MLOps, AIOps, and GenAI enablement. Reporting to the ML Engineering Manager, you will be part of the Enterprise DS&AI Centre of Excellence, focused on creating, scaling, and enhancing machine learning platforms, frameworks, and operational c