Labor Demand Expert
Core
Build and continuously improve the global labour demand model that translates store demand signals (customer traffic, transactions, omnichannel activity) into workload and labour hours for retail environments.
Role type
Senior IC analytical modeller (labour demand & operational analytics)
Builds
Global labour demand models and workload calculation logic
Domain
Retail operations and workforce planning
Deliverable
production ML models | product features
Required skills
labour demand modelling, operational analytics, workforce planning, capacity planning, operational modelling, workload forecasting, translating demand drivers into labour requirements, building and maintaining operational models, working with large complex datasets, scenario modelling, documentation
Preferred skills
experience in retail, logistics, delivery operations, fulfilment, or warehousing, understanding of omnichannel flows and productivity factors
Technologies
none stated
Responsibilities
Own and develop the end-to-end labour demand model; define how demand signals translate into workload requirements; ensure the model reflects real store activity patterns; define, document, and maintain assumptions and calculation logic; build logic for daily, weekly, and seasonal variation; analyse relationships between demand, workload, productivity, and labour consumption; support scenario modelling for new store formats and operational changes; partner with Labour Standards and Workforce Management teams
Seniority
Senior, hands-on IC
