Conseiller Free - Antibes - H/F
Core
Customer support and sales for Freebox and mobile offers, assisting subscribers remotely and at their homes.
Role type
Customer service representative (telecommunications)
Builds
Freebox and mobile service subscriptions
Domain
Telecommunications
Deliverable
client delivery
Required skills
Customer service, sales, remote communication, on-site visit coordination, administrative support
Responsibilities
Call subscribers to gather or provide information, promote and sell offers, provide chat and phone support, schedule and conduct home visits, report customer issues, provide administrative support to field agents
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