Ingénieur Service Client Itinérant (H/F) – Caractérisation – Secteur Nord-Est de la France
Core
Field service engineer responsible for on-site installation, maintenance, repair, and technical support of scientific instrumentation for clients in the Northeast of France.
Role type
Field service engineer (scientific instrumentation)
Builds
Physical/clinical work (instrumentation maintenance and repair)
Domain
Industrial instrumentation / Laboratory equipment
Deliverable
physical/clinical work
Required skills
On-site troubleshooting, preventive maintenance, calibration, diagnostic problem solving, client relationship management, travel logistics, SAP CRM usage
Preferred skills
Experience with scientific instrumentation or laboratory equipment, English (professional level)
Technologies
SAP ERP, SAP CRM, Microsoft Office
Responsibilities
Install and commission instruments at client sites, perform on-site troubleshooting, maintenance, and repairs, diagnose equipment malfunctions, conduct preventive maintenance and calibrations, manage spare parts inventory, update CRM with intervention reports, coordinate with internal product and commercial teams
Seniority
Mid-level, hands-on IC