B2B sales assistant - en alternance (H/F)
Core
Provide administrative and operational support to the B2B sales department, managing client data, order processing, and post-purchase follow-up to optimize customer experience.
Role type
B2B Sales Assistant (Apprentice)
Builds
B2B sales processes and customer experience for JYSK
Domain
Retail (bedding, furniture, decoration) / Customer Operations
Deliverable
client delivery
Required skills
order processing, client data management, post-purchase follow-up, email inbox management, CRM tools usage, cross-department collaboration
Preferred skills
customer journey analysis, proactive work style, basic English for international meetings
Technologies
JYSK client software tools
Responsibilities
Contact clients after purchase to optimize experience, analyze customer journey, track quotes and process orders, manage B2B client information and cards, handle corporate email inbox, collaborate with sales and store teams
Seniority
Apprentice (1 year contract)