Events Concierge
Core
On-site extension of the Events team ensuring seamless, personalized, and luxury-level service for meeting planners and conference guests at a luxury resort.
Role type
Events Concierge
Builds
Flawless execution of conferences, meetings, and events for corporate clients and VIPs
Domain
Luxury Hospitality / Conference Services
Deliverable
client delivery
Required skills
Guest service, event operations, room inspection, AV coordination, logistics management, multi-department collaboration, Microsoft Office proficiency
Preferred skills
Conference services experience, Opera Cloud/OSEM systems knowledge, hospitality management education
Technologies
Microsoft Office (Word, Excel, Outlook), Opera Cloud, OSEM
Responsibilities
Serve as dedicated on-site contact for meeting planners; inspect meeting rooms and public areas for setup and cleanliness; monitor event execution including breaks and refreshments; coordinate resolution of AV, housekeeping, and maintenance issues; assist with conference materials and logistics; maintain event boards and signage; communicate operational changes across departments.
Seniority
Entry-level to Junior, hands-on IC