Spa Manager
Core
Lead and manage daily operations of a luxury spa, ensuring seamless guest experiences, team performance, and revenue growth.
Role type
Senior Spa Manager (Luxury Hospitality)
Builds
Luxury spa services, treatments, and retail experiences for hotel guests
Domain
Luxury hospitality / Wellness / Spa operations
Deliverable
product features
Required skills
Team leadership and coaching, operational management, revenue and budget management, guest experience management, scheduling optimization, inventory control, compliance with health and safety regulations, financial analysis, conflict resolution
Preferred skills
Luxury hospitality background, spa-specific certifications, knowledge of wellness trends, proficiency in spa management systems
Technologies
Microsoft Office, spa booking and scheduling platforms
Responsibilities
Lead, coach, and develop spa team members; oversee daily spa operations including treatment rooms and retail; drive revenue through treatment sales and retail performance; ensure high standards of guest service and hygiene; manage inventory and financial targets; coordinate with other hotel departments; maintain compliance with health and safety regulations.
Seniority
Senior, hands-on IC
