Assistant Director, Housekeeping
Core
Support the Executive Housekeeper in overseeing daily cleaning, maintenance, and laundry operations to maintain luxury standards for guest rooms, public spaces, and back-of-house areas at a resort.
Role type
Assistant Director, Housekeeping (Supporting Leadership)
Builds
Impeccable cleanliness and operational efficiency for guest rooms, suites, public areas, and laundry services.
Domain
Luxury Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (cleaning & laundry operations)
Required skills
Housekeeping operations management, team leadership and mentoring, workforce planning and scheduling, budget tracking and cost control, inventory management, quality control inspections, safety compliance, guest service recovery, cross-department collaboration.
Preferred skills
Diploma in Hospitality Management, training in housekeeping operations, knowledge of cleaning technologies and laundry equipment.
Technologies
Cleaning technologies, laundry machinery, inventory management systems.
Responsibilities
Oversee daily cleaning and maintenance of guest rooms, public areas, and laundry facilities; support leadership, mentoring, and training of housekeeping and laundry staff; assist with workforce planning, scheduling, and performance management; manage departmental budgets, labor planning, and supply purchasing; conduct regular inspections to maintain brand standards; respond to guest concerns and support service recovery; ensure compliance with health, safety, and sustainability regulations.
Seniority
Mid-Senior, hands-on IC with team support responsibilities.