Spa Attendant
Core
Frontline guest service and facility maintenance for a luxury spa, handling reservations, check-ins, product sales, and housekeeping.
Role type
Spa Attendant / Concierge
Builds
Guest experiences and spa operations
Domain
Hospitality / Wellness
Deliverable
product features | dashboards & analysis
Required skills
Reservation management, guest relations, retail sales, housekeeping, cash handling, inventory management, office equipment operation, English proficiency, customer service experience
Preferred skills
Spa industry knowledge, passion for hospitality, ability to work varying schedules
Technologies
Computers, printers, multi-touch phones, fax machines, photocopiers
Responsibilities
Answering guest questions and accepting reservations, checking in guests and handling requests, recommending services and retail products, providing tours and beverage service, maintaining facility cleanliness and stock, processing payments, assisting with special projects and training new therapists
Seniority
Individual Contributor, entry-level to mid-level
