Housekeeping Operations Manager
Core
Lead and inspire a team of housekeeping professionals to deliver luxury cleanliness standards and exceptional guest experiences at a high-end resort.
Role type
Senior Housekeeping Operations Manager
Builds
Clean guest rooms, public areas, and back-of-house facilities for luxury hotel guests
Domain
Hospitality / Luxury Hotel Operations
Required skills
Team leadership, operational oversight, budget management, inventory control, staff training and coaching, compliance management, sustainability initiative leadership, SOP development
Preferred skills
Luxury hotel management experience, Microsoft Office proficiency, Property Management Systems (PMS) knowledge
Technologies
Opera, Microsoft Office Suite
Responsibilities
Supervise housekeeping staff (Room Attendants, Housepersons, Turndown Attendants, Public Area Attendants), schedule staffing based on occupancy, conduct regular cleanliness inspections, manage departmental budgets and supply inventory, train and evaluate team performance, ensure health and safety compliance, lead sustainability initiatives, develop job descriptions and standard operating procedures
Seniority
Senior, hands-on IC