Senior Manager - Warranty and Services Expert (f/m/x)
Core
Optimize extended warranty and maintenance subscription programs, set financial targets, implement cost-controlling procedures, and increase revenue through targeted management initiatives for Autohero's 9 European markets.
Role type
Senior Manager, Warranty and Services
Builds
Extended warranty and maintenance subscription programs for used car customers
Domain
Automotive after-sales services and financing
Deliverable
product features
Required skills
quantitative and qualitative analysis, project management, financial planning, cost control, revenue management, stakeholder management, process improvement
Preferred skills
experience with international scale stakeholders, training material design
Technologies
Microsoft Excel, Google Sheets
Responsibilities
Review and improve existing processes and products, leverage technology and data to decrease costs, act as a central point of connection between internal and external stakeholders, set up financial targets and planning infrastructure, implement cost-controlling procedures, optimize product content, increase revenue through renewal initiatives
Seniority
Senior, hands-on IC with management responsibilities