CS Advisor - categoria protetta
Core
Handling customer support requests via email, chat, and outbound calls for existing and potential clients, resolving issues, and interacting with external departments and suppliers.
Role type
Customer Service Advisor
Builds
Customer support interactions and issue resolution for the Marketing team
Domain
Gaming / Entertainment
Deliverable
client delivery
Required skills
Italian (native), computer proficiency, Office suite, problem solving, stress management, confidentiality
Preferred skills
Customer service experience, English
Responsibilities
Managing email and chat support requests, handling outbound marketing calls, identifying and resolving customer issues, interacting with external departments and suppliers, reporting system bugs and generic user problems
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