French - Customer Service Representative
Core
Handle customer requests and resolve issues by providing fast and professional assistance.
Role type
Customer Service Representative
Builds
Customer support interactions
Domain
Customer Service
Deliverable
client delivery
Required skills
French language (B2+), CRM tools, email, spreadsheets, problem-solving, attention to detail
Responsibilities
Process customer requests and resolve their problems, handle customer issues and escalate complex cases to a higher level if necessary, record exchanges accurately and preserve customer information confidentiality
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