Commercial Learning Manager
Core
Manage projects and training initiatives to improve the knowledge and skills of commercial employees, specifically focusing on the da Vinci® Surgical System.
Role type
Senior IC Commercial Learning Manager
Builds
Training curricula, workshops, and programs for technical, clinical, and sales enablement
Domain
Medical device / Robotic surgery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project management, curriculum development, subject matter expertise, train-the-trainer facilitation, competency assessment, cross-functional collaboration, sales strategy alignment, technical and clinical knowledge, executive presence, coaching and mentoring
Preferred skills
Master's degree, experience in medical device field, experience with e-learning initiatives
Technologies
da Vinci® Surgical Systems, da Vinci® instruments and Accessories, da Vinci® Advanced Technology, MS Office
Responsibilities
Manage projects and training initiatives as assigned; Partner with Commercial Management Team to align training programs with sales strategy; Assess sales team strengths and gaps to develop programs; Collaborate with cross-functional partners to standardize business processes; Teach trainers Standard Operating Procedures; Mentor and Coach Commercial Learning Trainers; Become a Subject Matter Expert of da Vinci® Surgical System pre, intra and postoperative management; Educate Intuitive Commercial employees on da Vinci® technical and clinical value propositions; Lead Train-the-Trainer Technical and Clinical programs; Effectively present and deliver ISI Clinical Sales Process and Capital Sales Process presentations; Facilitate hands on learning experiences to accelerate commercial organizations proficiency; Manage all segments of new hire training programs; Create curricula, agendas and training materials for all training programs; Measure sales effectiveness of training programs and develop reports
Seniority
Senior, hands-on IC