COE Head – Infrastructure & Cloud Management
Core
Lead the offshore Center of Excellence (COE) for Infrastructure & Cloud Management, driving strategic pursuits, capability development, and delivery outcomes for large-scale clients.
Role type
Senior IC/Lead Practice Head (Infrastructure & Cloud Management)
Builds
Scalable service offerings, accelerators, tools, methodologies, and reference architectures for Infrastructure, Cloud Operations, and AI-enabled Operations.
Domain
IT Services / Managed Services / Cloud Engineering / AI Operations
Deliverable
production ML models | product features | client delivery | infrastructure
Required skills
Infrastructure & Cloud Operations leadership, AI/AIOps strategy, large-deal RFP solutioning, practice building, federated SME orchestration, delivery governance, AWS/GCP/Oracle/Microsoft ecosystem expertise, automation & modernization
Preferred skills
AI Infrastructure/GPU Infrastructure, AIOps/Agentic Operations, IT Resilience, Security, DB & Application Operations, Platform Engineering
Technologies
AWS, GCP, Oracle, Microsoft ecosystems
Responsibilities
Lead offshore ICM Practice and COE organization; Own technical strategy for strategic pursuits and RFPs; Govern solution architecture and proposal quality; Build and maintain the ICM capability roadmap; Drive AI-enabled Operations and automation; Govern technical partnerships and hyperscaler specializations; Drive productivity and operational maturity across the delivery portfolio.
Seniority
Senior, hands-on IC with executive communication and stakeholder management