Admin Ops
Core
Manage and escalate customer complaints to agencies, verify agency data completeness, process daily payments, and compile operational reports.
Role type
Administrative Operations Specialist
Builds
Operational reports and payment reconciliations for Indodana's agency network
Domain
Fintech / Digital Lending
Deliverable
dashboards & analysis
Required skills
Data verification, Daily payment processing, Complaint escalation, Report compilation, Microsoft Excel, Google Workspace
Responsibilities
Escalate customer complaints to agencies, Verify agency data completeness, Process daily payments to agencies, Compile operational reports
Seniority
Entry-level / Junior
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