Spa Butler
Core
Welcome and look after residents, guests, and members in the spa, fitness, and pool areas, ensuring a luxury experience by anticipating needs and escorting guests to facilities.
Role type
Spa Butler (Hospitality)
Builds
Guest experiences in spa, fitness, and pool facilities
Domain
Luxury hospitality / Wellness
Deliverable
client delivery
Required skills
Guest recognition, conflict resolution, inventory management, facility maintenance, hygiene standards, reservation system knowledge, multi-tasking
Preferred skills
Luxury hotel experience, LQA/Forbes 5* standards knowledge
Responsibilities
Greet and recognize VIP guests, maintain amenity and linen stock, clean and disinfect spa and fitness areas, manage guest complaints, ensure lighting and music levels are correct, retrieve and deliver laundry, prepare and serve refreshments.
Seniority
Individual Contributor