Strategic Service &Partnerships Manager
Core
Lead service improvement and strategic initiatives to create better customer outcomes in the health and disability sector.
Role type
Senior strategic leader (Service & Partnerships)
Builds
Smarter, customer-focused service delivery models and high-performing teams
Domain
Health, disability, and social services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic thinking, people leadership, relationship building, service design, commercial acumen, data analysis, stakeholder management
Preferred skills
Experience in consulting, customer experience, or partnerships
Responsibilities
Challenge existing thinking to design new service delivery methods, lead Client Services and Professional Advisory teams, use data and sector intelligence to inform strategy, contribute to the Senior Leadership Group
Seniority
Senior, hands-on IC
