Room Controller
Core
Monitor daily room occupancy, coordinate cleaning priorities, and assign rooms to attendants to ensure timely guest check-ins.
Role type
Room Controller (Housekeeping Operations)
Builds
Clean, inspected, and released hotel rooms for guest occupancy
Domain
Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Room status monitoring, room assignment, cross-department coordination, PMS usage, operational reporting, shift management
Preferred skills
Housekeeping experience, Front Office experience, Engineering coordination
Technologies
Property Management Systems (PMS)
Responsibilities
Monitor daily occupancy, arrivals, departures, and stayovers; Coordinate room cleaning priorities based on arrival times and VIP status; Assign and distribute rooms to Room Attendants; Ensure cleaned rooms are updated accurately in the hotel system; Resolve discrepancies between Front Office and Housekeeping room status; Coordinate room changes, rush rooms, and late check-outs; Maintain accurate records of room assignments and outstanding tasks; Track guest requests and ensure timely follow-up; Support Housekeeping Supervisors during high occupancy periods.
Seniority
Individual Contributor, operational support role