Bus Driver
Core
Greet guests, manage vehicle access, and coordinate transportation logistics for hotel arrivals and departures.
Role type
Front-line hospitality driver and guest services associate
Builds
Guest transportation, lobby access services, and hotel operational support
Domain
Hospitality / Transportation
Deliverable
product features
Required skills
Guest interaction, vehicle key management, shift handover coordination, complaint escalation, phone etiquette, sales awareness, environmental compliance, quality management system adherence
Preferred skills
Knowledge of hotel services and guest profiles, ability to maximize revenue opportunities
Technologies
None specified
Responsibilities
Open car doors and escort guests to the lobby, maintain knowledge of hotel services and respond to guest queries, control guest car keys, ensure effective shift handovers, forward guest complaints to management, answer phone calls to standards, deliver cars within 10 minutes, maintain parking spaces and key cabinet cleanliness, implement energy saving and waste reduction measures, cooperate with managers on reasonable tasks
Seniority
Entry-level to Junior, hands-on IC