Assistant Housekeeping Manager
Core
Supervises and trains housekeeping staff to maintain cleanliness, sanitation, and operational standards in a luxury hotel/resort environment.
Role type
Assistant Housekeeping Manager (IC)
Builds
Clean guest rooms, public areas, and support facilities for international hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Staff supervision and training, inspection and quality control, budget monitoring, inventory management, safety compliance, scheduling, cross-departmental coordination
Preferred skills
Leadership and mentoring, problem-solving under pressure, cost control, knowledge of property management systems (Opera PMS/Cloud)
Technologies
Opera PMS, Cloud, inventory management tools
Responsibilities
Supervise and train housekeeping staff, conduct regular inspections of guest rooms and public areas, monitor usage of cleaning supplies to control costs, ensure compliance with safety and hygiene regulations, manage daily schedules and work orders, handle guest complaints and lost-and-found items, participate in budgeting and periodic inventories, maintain employee relations and performance appraisal processes
Seniority
Mid-level, hands-on IC