MID-LEVEL SALES CONTROLLING ANALYST (35713)
Core
Research and reconcile partial payments, disputed balances, and overdue invoices; serve as the primary point of contact for customers regarding payment discrepancies.
Role type
mid-level sales controlling analyst (dispute resolution)
Builds
timely resolution of customer account disputes and financial reconciliations
Domain
Manufacturing / Accounts Receivable / Dispute Management
Deliverable
dashboards & analysis
Required skills
accounts receivable processes, dispute resolution, financial reconciliation, data analysis, Microsoft Excel (PivotTables, VLOOKUP/XLOOKUP), root cause analysis
Preferred skills
SAP ERP (Accounts Receivable, Order-to-Cash), process improvement
Responsibilities
Research and reconcile partial payments, deductions, and overdue invoices; conduct root cause analysis on disputes including warranty claims and pricing variances; gather and validate supporting documentation from internal and external sources; create and manage work-on items and process debit/credit memos; support Accounts Receivable audits and review meetings; partner with Sales, Customer Service, and Operations to resolve account discrepancies; monitor dispute trends to identify process improvements.
Seniority
Mid-level, hands-on IC
