Manager, Flagship Event Content Management
Core
Own content planning, governance, and delivery for ServiceNow's flagship events (AI Summit, Knowledge) to ensure narrative consistency across regions and formats.
Role type
Manager, Flagship Event Content Management
Builds
Cohesive customer experiences at major events including AI Summits and Knowledge conferences
Domain
B2B Technology / Event Marketing / Content Strategy
Deliverable
product features
Required skills
Content strategy, narrative stewardship, content governance, stakeholder influence, portfolio management, retrospective analysis, AI tool proficiency, systems thinking
Preferred skills
Editorial judgment, ambiguity management, process modernization, cross-functional collaboration
Technologies
AI tools for planning and analysis
Responsibilities
Own end-to-end content strategy for flagship events; establish content governance standards; manage content catalog versioning and distribution; drive speaker planning and enablement; produce executive-ready insights and reporting; lead high-visibility special projects
Seniority
Manager, hands-on IC
