Heltid Supporter JYSK Kundeservicesenteret
Core
Handle customer inquiries efficiently via phone, chat, and digital channels, resolving issues quickly and correctly to the best of the customer's interest.
Role type
Customer Support Specialist
Builds
Customer support interactions across multiple digital and voice channels
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
multi-channel communication, issue resolution, ownership, performance-driven mindset, collaboration
Preferred skills
decision-making under pressure, accountability, high-performance orientation
Responsibilities
Handle customer inquiries via phone, chat, and digital platforms; Resolve issues quickly and correctly; Take full ownership of cases from start to finish; Collaborate closely with colleagues and stores; Deliver strong KPI results
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