Operador/a NOC / Infraestructuras Junior (24x7)
Core
Monitorización continua de infraestructura crítica, gestión de alarmas e incidencias, y resolución remota en un equipo de Operación/NOC.
Role type
Junior NOC Operator / Infrastructure Operator
Builds
Production infrastructure monitoring and incident response for distributed systems and platforms
Domain
IT Operations / Network Infrastructure / 24x7 Service Delivery
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Windows and Linux systems administration, TCP/IP networking, incident management, ticketing tools, log analysis, structured operational procedures, technical English
Preferred skills
Electric mobility infrastructure knowledge, basic electrical safety, ITIL certification, Portuguese language
Technologies
Windows, Linux, TCP/IP, ticketing platforms, monitoring tools
Responsibilities
Continuous monitoring of critical infrastructure, initial diagnosis and remote resolution of incidents, ticket management and documentation updates, coordination with external providers and specialized teams, adherence to 24x7 service level agreements
Seniority
Junior, hands-on IC