Senior Operations Analyst - Payment Operations
Core
Build and optimize data models to identify operational actions and customer friction points in payment processing, and develop forecasting models to predict operational capacity based on future workload.
Role type
Senior IC Operations Analyst (Payment Operations)
Builds
Data models, forecasting models, scalable data pipelines, and actionable reports/visualizations for payment operations.
Domain
FinTech / Cross-border payments / Operational Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
SQL, data pipeline construction, complex data modeling, quantitative analysis, data visualization (Looker, PowerBI, Tableau), analytical storytelling, problem structuring, stakeholder collaboration
Preferred skills
Python, dbt, FinTech experience, payments domain knowledge, forecasting experience, user-facing product data experience
Technologies
SQL, Looker, PowerBI, Tableau, Python, dbt
Responsibilities
Build scalable and efficient data pipelines; develop robust forecasting models for capacity planning; create and track key metrics and results; expose data through meaningful reports and visualizations; collaborate with stakeholders to translate insights into real change.
Seniority
Senior, hands-on IC
