Specialist, Consumer Affairs
Core
Respond to consumer inquiries across product, sales, sports, and culture topics while managing inbound mail and executing engagement incentives.
Role type
Consumer Affairs Specialist
Builds
Consumer engagement responses, messaging frameworks, and incentive programs for Red Bull
Domain
Consumer Goods / Beverage Industry
Deliverable
client delivery
Required skills
Consumer engagement, written and verbal communication, data analysis, project management, Zendesk, Microsoft Office
Preferred skills
Storytelling, marketing campaign involvement, Airtable
Responsibilities
Craft responses to consumer inquiries, manage inbound physical mail, create consumer-facing messaging, compile inquiry data for reports, provide sales leads to on-premise teams
Seniority
Junior to Mid-level, hands-on IC
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