Director, Professional Services
Core
Strategic leader building and managing a high-performing consulting organization focused on forward-deployed engineers and AI implementation to drive customer value and software adoption.
Role type
Director, Professional Services (Strategic IC with P&L ownership)
Builds
Forward-deployed engineering pods, AI/LLM-powered solutions, and new service offerings for enterprise clients
Domain
Enterprise Software, AI/LLM, Professional Services Consulting
Deliverable
production ML models | product features | client delivery
Required skills
Consulting leadership, P&L management, services sales, forward-deployed engineering, AI/LLM implementation, executive stakeholder management, technical fluency (APIs, cloud, data integration), team scaling
Preferred skills
Advanced degree, experience in systems integration or software vendor services
Technologies
AWS, Azure, GCP, RAG, LLM, agent orchestration, APIs, cloud data platforms
Responsibilities
Partner with Sales to co-sell services and drive attach rates; Engage C-level executives to identify transformation opportunities; Build and scale forward-deployed engineering teams; Manage regional services P&L and forecast revenue; Define delivery standards and technical guardrails for embedded engineers; Recruit and retain top consulting and technical talent.
Seniority
Director, P&L owner, strategic leadership
