Senior Q-commerce Operations Specialist
Core
Regional operations lead for Quick Commerce (Q-Commerce) in the ITSEE region, optimizing picking, packing, and delivery efficiency to impact P&L and customer experience.
Role type
Senior Q-commerce Operations Specialist (Regional IC)
Builds
Operational frameworks, unified reporting systems, and region-wide initiatives for order accuracy and speed.
Domain
Quick Commerce / Logistics / Retail Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SQL, advanced Excel, operational strategy, process automation, cross-functional stakeholder management, data analysis
Preferred skills
Quick Commerce experience, project management, multi-cultural setup experience
Technologies
SQL, Excel
Responsibilities
Lead regional coordination of Partner Ops initiatives; optimize KPIs (Item Not Delivered, Cancellations, Waiting Time); strategize picking models and big order/bundling initiatives; design and own the QC analytical framework; map operational bottlenecks via data analysis; scale best practices across the ITSEE group.
Seniority
Senior, hands-on IC
