Assistant Front Office Manager
Core
Lead and support front office operations to ensure high-quality guest experiences and operational efficiency at a boutique hotel.
Role type
Assistant Front Office Manager
Builds
Guest experiences, front office operations, hotel events support
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front office operations, team leadership and coaching, budget monitoring, SOP adherence, health and safety compliance, property management systems (Micros/Fidelio/Opera), shift management
Preferred skills
Crisis and fire response procedures, sales and events site inspection support
Technologies
Micros, Fidelio, Opera
Responsibilities
Lead and motivate front office team, monitor departmental costs, ensure SOP adherence, maintain cross-departmental communication, implement health and safety procedures, support sales and events team, step in to lead shifts
Seniority
Mid-level, hands-on IC