Hotel Duty Manager - Assistant Manager
Core
Coordinate hotel operations in the absence of senior management, overseeing Front Office, Food & Beverage, Housekeeping, Maintenance, and Security to ensure smooth guest experiences and operational efficiency.
Role type
Hotel Duty Manager (Assistant Manager)
Builds
Daily hotel operations across multiple departments
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Operational oversight, team supervision, guest relations, service recovery, financial reporting, policy compliance
Preferred skills
Opera Cloud systems knowledge, Managers certificate
Responsibilities
Manage front-of-house operations including arrivals and departures, coordinate day-to-day functions of operational teams, respond to guest enquiries and complaints, monitor room allocations and revenue optimization, support Night Audit process, ensure adherence to brand and legislative standards
Seniority
Mid-level management