Monitoring & Operations Junior Analyst
Core
Junior analyst supporting critical technology infrastructure through event monitoring, incident triage, and operational support.
Role type
Junior IC monitoring & operations analyst
Builds
Operational stability and incident resolution for critical tech infrastructure
Domain
IT Operations / Infrastructure Monitoring
Required skills
Incident triage, runbook execution, ticket management, observability platform usage, Linux/Windows systems administration, TCP/IP/DNS/DHCP/VPN networking concepts, ITIL incident management, cloud connectivity basics
Preferred skills
None stated
Technologies
Observability platforms, ITSM platforms, Linux, Windows
Responsibilities
Monitor alarms and events, perform initial incident analysis and triage, execute operational procedures, create and track tickets, validate alerts, escalate incidents, coordinate with technical teams, maintain documentation
Seniority
Junior, entry-level