Service BDC - Toyota of Santa Fe
Core
Respond to internet inquiries, generate service appointments, and manage customer data for a Toyota dealership.
Role type
Service Business Development Center (BDC) Agent
Builds
Service appointments and customer engagement
Domain
Automotive retail services
Required skills
CRM software proficiency, lead management tools, phone communication, data entry, report compilation
Preferred skills
Previous BDC experience, automotive dealership experience
Responsibilities
Respond to internet inquiries with accuracy and professionalism, generate services appointments, conduct phone surveys, enter customer data into CRM, compile reports and documentation
Seniority
Entry-level to Individual Contributor
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