Head, Vendor Health and Engagement
Core
Architect global vendor lifecycle strategies, incubation frameworks, and performance monitoring systems to ensure vendor success and retention across 17 markets for the foodpanda platform.
Role type
Senior IC strategy leader (vendor/partner growth)
Builds
Global vendor incubation frameworks, lifecycle health strategies, predictive performance dashboards, and reactivation playbooks
Domain
Food delivery / Marketplace operations
Deliverable
product features
Required skills
Strategic incubation design, vendor lifecycle management, predictive health monitoring, cross-functional enablement, recovery strategy design, data-driven intervention
Preferred skills
Experience in top-tier strategy consulting, leading small teams, solving complex strategic problems, implementing scalable operational frameworks
Technologies
AI tooling, dashboards
Responsibilities
Define global incubation framework for top vendors, design vendor lifecycle strategies including churn prevention, develop predictive health monitoring systems, collaborate with internal teams to implement playbooks, lead strategy for reactivating underperforming vendors
Seniority
Senior, hands-on IC with team leadership