დიჯითალ ოპერატორი - მარნეული
Core
Assist customers in using digital banking services and provide consultations on bank products and transactions.
Role type
Customer support specialist (digital banking)
Builds
Digital banking service adoption and user experience
Domain
Financial services / Digital banking
Deliverable
client delivery
Required skills
Customer communication, Consultation, Registration assistance, User experience feedback, Digital tools readiness
Preferred skills
AI tools familiarity, Modern technology readiness
Responsibilities
Proactively offer tailored solutions to existing and potential customers, Consult on bank products and transactions in digital channels, Assist users with registration and first operations, Monitor user experience and provide feedback to the team
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