Duty Manager
Core
Oversee daily front office operations, manage VIP guests, supervise the Front Office team, and handle revenue control and safety compliance.
Role type
Senior operational manager (front office/hotel)
Builds
Guest experiences, operational continuity, and financial integrity for hotel guests
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Team supervision, conflict resolution, revenue control, incident documentation, shift management, VIP guest handling
Preferred skills
None stated
Technologies
None stated
Responsibilities
Liaise with departments to ensure coordinated operations; Welcome and support VIP guests; Supervise the Front Office team; Review rate variances and billing instructions; Manage full-house situations and guest relocations; Log security incidents and conduct Night Audit
Seniority
Senior, hands-on IC
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