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Senior Manager, Process Excellence

Kuala Lumpur, my💼 Full-time🗓 2026-09-02 → 2026-09-26

Core

Align process improvement initiatives with strategic goals, lead long-term strategies, and drive efficiency across central operations and product ecosystems.

Role type

Senior Manager, Process Excellence (Operations Strategy)

Builds

Scalable processes and operational efficiency improvements for logistics and tech operations.

Domain

Logistics and Technology Operations

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Process improvement methodologies (Agile, Lean, Six Sigma, Kaizen), data analytics, stakeholder engagement, project management, business case development, strategic planning

Preferred skills

Experience in logistics or tech companies, team leadership, full product ecosystem understanding, APAC market knowledge

Technologies

Project management tools

Responsibilities

Align process initiatives with strategic goals, identify and prioritize improvement opportunities, facilitate workshops, monitor process metrics and KPIs, report outcomes to senior management, build business cases for C-level, advise stakeholders on product and system strategy

Seniority

Senior, hands-on IC with team leadership

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