Senior Manager, AI Platform Engineering Management
Core
Lead teams architecting and building assistive and autonomous AI-native products for IT operations management applications to usher customers into an agentic-first era.
Role type
Senior Manager, AI Platform Engineering Management
Builds
Scalable, AI-powered software products for enterprise service operations
Domain
IT Operations Management (ITOM), Enterprise Service Management, Agentic AI
Deliverable
production ML models | product features
Required skills
People leadership, technical strategy, architectural judgment, system design for scale, distributed systems, data-intensive products, cloud-scale infrastructure, Java/Golang, mentoring senior engineers, translating product strategy to engineering plans
Preferred skills
Enterprise ITOM, Agentic AI, Harness engineering
Technologies
Java, Golang, ServiceNow Platform
Responsibilities
Own technical strategy and delivery; set architectural direction and hold quality/reliability bar; hire, coach, and develop teams; identify and address value realization gaps; diagnose root causes and direct improvements; establish architecture patterns and engineering standards; collaborate across Product, Design, Security, Operations, Sales, and Customer Success
Seniority
Senior, hands-on IC with people management