Services Portfolio Manager (F/M/X)
Core
Strategic, operational, and financial management of Accor's global portfolio of hotel technology products and services.
Role type
Senior Services Portfolio Manager
Builds
A coherent framework for technology governance, supplier management, pricing, and deployment across 5,500 hotels.
Domain
Hospitality / Hotel Technology / Digital Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Portfolio management, technology strategy, digital transformation, PnL management, pricing strategy, stakeholder alignment, governance framework design, lifecycle management
Preferred skills
Hospitality industry experience, multi-site business environment experience, French and English fluency
Technologies
None explicitly listed
Responsibilities
Define and govern Hotel IT Service Catalog structure and scope; Define and maintain Hotel IT Standards governance framework; Manage supplier and vendor governance principles; Control PnL of IT services including revenue, costs, and ROI monitoring; Align technology offerings with Accor business objectives and market trends.
Seniority
Senior, hands-on IC with strategic oversight