Host/Hostess - Delmonico Steakhouse
Core
First point of contact for guests at Delmonico Steakhouse, managing reservations, seating, and dining room flow to create a warm, polished first impression.
Role type
Host/Hostess
Builds
Dining room operations and guest experiences
Domain
Fine dining / Luxury hospitality
Deliverable
product features
Required skills
Reservation management, seating coordination, guest relations, menu knowledge, VIP handling, waitlist management, telephone communication, guest recovery, operational multitasking
Preferred skills
Luxury hospitality experience, fine-dining environment experience, New Orleans local knowledge, OpenTable/SevenRooms/Micros proficiency
Technologies
OpenTable, SevenRooms, Micros
Responsibilities
Greet and welcome guests, manage reservations and waitlists, escort guests to tables, monitor dining room capacity, communicate menu highlights and wait times, handle guest inquiries and concerns, coordinate with servers and management, maintain host stand and waiting area, assist with VIP arrivals and special occasions, perform opening/closing duties
Seniority
Individual Contributor