Mail Processing Supervisor
Core
Oversee daily operations for receiving, sorting, scanning, and converting physical returned mail and survey results into accurate electronic data files for end-customers.
Role type
Senior IC operations supervisor (data processing)
Builds
Electronic data files (CSV, delimited) from physical documents
Domain
Logistics & Data Processing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data processing, document management, mailroom operations, supervisory leadership, security and compliance, process improvement, lean manufacturing, high-volume mail sorting, data conversion techniques
Preferred skills
Business Administration degree, pricing model development, client onboarding, sales team collaboration
Technologies
Data conversion software, workflow management systems, scanning equipment
Responsibilities
Manage end-to-end physical document handling and data conversion workflows; ensure data quality and security compliance; supervise team scheduling, performance, and training; partner with sales to scope opportunities and calculate pricing proposals; generate operational reports and prepare invoicing documentation.
Seniority
Senior, hands-on IC