Mobile Claims Specialist - Automotive (B2B) - Belgium
Core
On-site assessment and resolution of vehicle damage claims for merchants and pickup locations in Belgium, acting as the primary point of contact for complex and escalated cases.
Role type
Senior IC claims specialist (automotive)
Builds
Efficient claim resolution and consistent application of compensation guidelines for AUTO1 Group's automotive platform.
Domain
Automotive / Insurance Claims
Deliverable
client delivery
Required skills
On-site vehicle damage assessment, technical repair execution, expert report analysis, claim decision justification, process improvement identification, structured reporting
Preferred skills
Experience in damage handling or claims, ability to interpret and challenge expert reports, stakeholder management
Technologies
Diagnostic equipment, company tools
Responsibilities
Assess damage on-site at merchants, handle complex and escalated claims independently, perform minor repairs when feasible, analyze damage cases and expert reports, communicate decisions and criteria clearly, ensure consistent application of claim guidelines, support colleagues with technical expertise, report findings and decisions
Seniority
Senior, hands-on IC